What happens if I lose my phone?
If you lose your phone but plan to replace it and keep the same mobile number, you don't need to take any further action. SMS Protect will continue to work as it has before, since it is associated with your phone number rather than the device itself. If you lose your phone and don't plan to replace it, or if you've lost your device and want to remove SMS Protect while you find a replacement device, please submit a ticket so that we can assist you.