hatrung317
Youtube Master Race
- 9/5/11
- 13
- 0
Mình mua NCoin trên store không được, có report thì nhận được phản hồi là giao dịch tiềm ẩn rủi ro cao nên bị từ chối (nó cũng chả nói là rủi ro gì). Mình muốn hỏi có bạn nào đã mua được NCoin và mua bằng cách nào thì tư vấn giùm mình. Thanks!
Nguyen Ha Trung Yesterday at 13:23
I can't make a NCoin purchase with credit card. Error message shows: 'We are currently unable to accept your order at this time. Please try again later or visit one of our retail partners'.
Brad Yesterday at 14:06
Hello Nguyen,
Thanks for contacting NCSOFT Account Support.
I am escalating your ticket to our Payment Review Team to research your issue. Someone will be in contact with you as soon as possible.
Thank you,
Brad
NCSOFT Account Support
GM Bunni3 Today at 05:31
Hello Trung,
To protect our customers and their billing information, we have implemented a Payment Risk Management system to detect possible unauthorized transactions or account use. After reviewing your purchase attempts, I see that they are being flagged by the Risk Management system. This means that something about your purchase attempt is being perceived as high risk by our system.
After manually reviewing your purchase attempts, I see that they are displaying characteristics that are commonly found to be associated with high risk transactions. For that reason, your purchase attempts have been determined to be high risk by our system and you will be unable to complete your purchase at this time.
The only suggestion we may offer at this time is for you to attempt your purchase at a later date.
If you have any further questions, please let us know.
Regards,
GM Bunni3
NCSOFT Payment Review


