Mình cũng đăng kí nhầm thành Austrilia nè, làm 2 cái ticket cho nó y như nó hướng dẫn thì phát hiện ra là bên Customer Service của nó để auto trả lời, bực mình luôn, điên tiết mình tạo acc khác luôn
Lam Ho
I made my mistake when register wrong country of residence in my battlenet account, could you help me fix it, it is Vietnam not Australia.
Many thanks to Support Unit.
#1
4/20/2012 5:46 PM
Pelzzakka
Customer Service Representative
Greetings,
Thank you for taking the time to contact us.
I understand that you would like to change the country associated with your account. Please see our online knowledge base article for information and instructions on how to submit a country change request (
http://us.battle.net/support/en/article/2700028). Once the required documents are submitted, we will be more than happy to investigate the possibility of changing the country associated with your Battle.net account.
Please note: changing the country on your Battle.net account will result in the loss of any Battle.net Balance, and the Battle.net Balance on your account will be set to 0 in its new region. Customer Support is not able to convert Battle.net Balance purchased using one country's currency for Battle.net Balance in another region.
Thank you again for your time.
Sincerely,
Ryan
Game Master Pelzzakka
Customer Services
Blizzard Entertainment
www.blizzard.com/support
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Lam Ho
I make this ticket because I want to change (update) my Country of Residence base on rules that the Support Central gives me.
My account name:
[email protected]
My ex-Country of Residence: Austrilia
I want to change it to: Vietnam
I really appreciate your support even if you cannot help me, because it is my fault
Many thanks again to Support Unit
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#1
5/15/2012 4:03 PM
Whimso
Customer Service Representative
Greetings!
Please see our online knowledge base article for information and instructions on how to submit a country change request (<http://us.battle.net/support/en/article/2700028>). Once the required documents are submitted, we will be more than happy to investigate the possibility of changing the country associated with your Battle.net account.
Please note: changing the country on your Battle.net account will result in the loss of any Battle.net Balance, and the Battle.net Balance on your account will be set to 0 in its new region. Customer Support is not able to convert Battle.net Balance purchased using one country's currency for Battle.net Balance in another region.
Thank you again for your time.
Customer Support
Blizzard Entertainment
<http://us.battle.net/support>
#2
5/15/2012 9:26 PM
Lam Ho
i make this ticket as Customer Support advise and my problem is still unsolved
You guys should not just copy and paste the tutorial like this, it makes customer feel annoyed.
Sorry about my lack of English and being impolite.
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Mình có chụp 2 mặt cái CMND cho nó mà nó cố tình k để ý
