Well truth be told, it's not legit zen, and the person will be dealt with when the server is back online. Proof can be shown to her later.
For the people that say they're losing money because they can't request their Donator ZEN due to the Queue being full, this is all I am going to tell you:
Technically they're not losing anything on it. If the Request doesn't go through, then the expiration isn't updated.
Ergo, nothing is lost