ballack_con
Mr & Ms Pac-Man
- 27/8/09
- 139
- 0
Mình chuyển sang nhà mới và phải đợi 2 tháng mới lắp mạng lại đc, xong login lại thì lúc nào cũng báo connection time out ... error 3007
Mình log vào web thì nó báo acc bị lock, recover lại rồi vẫn ko log đc vào game nên mình đoán là do địa chỉ IP thay đổi nên blizzard lock acc
Gửi ticket lên battlenet thì đc trả lời như sau :
Thank you for contacting Blizzard Entertainment Customer Support.
Battle.net Account: [email protected]
We have reviewed our logs for the Diablo III account attached to this Battle.net account, and we were unable to verify a compromise took place. As a result, no rollback was performed.
If you were attempting to contact us through the webform for another issue, please use the following:
- If you are not able to access your Battle.net account, use the Login Support menu on the Battle.net Support site: https://us.battle.net/account/support/login-support.html
- If you are experiencing an technical or account issue, see our Support Knowledge Base at http://www.battle.net/support.
- For penalty disputes, see the Account Administration support article: http://us.battle.net/support/en/article/diablo-iii-account-administration
Account security is critically important. To help protect your account, we recommend following the Security Checklist (http://us.battle.net/security/checklist) on our Account Security site: http://us.battle.net/security/.
Thank you again for contacting us. If you have further questions regarding this issue, please reply to this ticket. If you would prefer to speak with a representative directly, our contact information is available here: http://us.battle.net/support/en/article/contact
bác nào có hướng giải quyết cho e ý kiến với, nghỉ 2 tháng đã vật rồi bây h lắp đc mạng mà ko log vào đc bí quá
Mình log vào web thì nó báo acc bị lock, recover lại rồi vẫn ko log đc vào game nên mình đoán là do địa chỉ IP thay đổi nên blizzard lock acc
Gửi ticket lên battlenet thì đc trả lời như sau :
Thank you for contacting Blizzard Entertainment Customer Support.
Battle.net Account: [email protected]
We have reviewed our logs for the Diablo III account attached to this Battle.net account, and we were unable to verify a compromise took place. As a result, no rollback was performed.
If you were attempting to contact us through the webform for another issue, please use the following:
- If you are not able to access your Battle.net account, use the Login Support menu on the Battle.net Support site: https://us.battle.net/account/support/login-support.html
- If you are experiencing an technical or account issue, see our Support Knowledge Base at http://www.battle.net/support.
- For penalty disputes, see the Account Administration support article: http://us.battle.net/support/en/article/diablo-iii-account-administration
Account security is critically important. To help protect your account, we recommend following the Security Checklist (http://us.battle.net/security/checklist) on our Account Security site: http://us.battle.net/security/.
Thank you again for contacting us. If you have further questions regarding this issue, please reply to this ticket. If you would prefer to speak with a representative directly, our contact information is available here: http://us.battle.net/support/en/article/contact
bác nào có hướng giải quyết cho e ý kiến với, nghỉ 2 tháng đã vật rồi bây h lắp đc mạng mà ko log vào đc bí quá