Thank you for that information. I've gone ahead and forwarded your request to our ban-appeal queue, someone will assist you as soon as humanly possible.
We have a handy dandy knowledge base that is jam packed with loads of useful answers to player asked questions! You can find the link here:
http://help.station.sony.com/app/answers/list
Your reference [120415-000496] Please use this number if you need to refer to this contact for any reason.
If you have any more questions, comments, or concerns, please do not hesitate to let me know.
Vậy là phải đợi típ vật vã wa' rùi trời ơi.