Greetings,
Thank you for submitting the documentation for the account in question. We are unable to accept your submission due to the following:
- The primary form of identification included was not an acceptable type of identification (as it was in a language we are unable to interpret). For security reasons, we are only able to accept government-issued IDs such as a Driver's License, State ID, Military ID, Government Employee ID, or Passport in English or Spanish.
- A Diablo III Authentication Key was not included.
Please address the issues listed above and resend your submission, making sure all information and documentation is included. Please note that we are unable to accept partial submissions; all required documentation must be re-sent in a single submission.
We ask that you review our initial e-mail or ticket to you, which details the steps necessary to complete the verification process. All of the instructions contained in our original email or ticket must be followed in order to complete this request.
- ToU Form:
http://us.battle.net/support/en/article/battle-net-terms-of-use-form
If you have additional questions or concerns, please reply to this ticket. If you would rather speak with a representative directly, please contact Account & Technical Services. Our contact information can be found at
http://us.battle.net/support/en/article/contact.
Customer Services
Blizzard Entertainment
www.blizzard.com/support
.
