Greetings,
Before proceeding we will need to verify the identity of the registered user before granting the exception of an update to the account in question. Please provide the following information:
***NOTE*** We will only be able to make the requested changes pending receipt, review, and approval of the documentation requested below.
1) A legible photocopy of the identification of the current registered account user. Only a government issued photo ID or Birth Certificate (minors only) will be accepted. (School IDs are *not* accepted.)
2) A copy of the TOU (Terms of Use) form completed and signed. Proper contact information should be used. You may find the TOU form here:
http://us.blizzard.com/support/article/bnettouform
3) An authentication key belonging to a World of Warcraft or StarCraft II account that was merged into the Battle.net account. (Key provided must have been added to the account more than 30 days ago):
4) The Secret Question Answer to the Battle.net account.
Secret Question:
Answer:
Please send the information via our support site:
**Support Ticket**
Completed forms can be scanned and submitted as attachments here:
https://us.battle.net/support/en/ticket/submit
- Reply to the current ticket concerning this issue with an attachment
- If no ticket exists, create a new one
- Put the account name in the description or reply field
- Attachment must be under 5MB
- Attachments must be in BMP,JPG,GIF,TXT,SPX or TGA format
- Make sure that all attachments (up to 4 files allowed) meet the recommended requirements. Security concerns may cause files with other formats or files that are too large to be filtered or deleted without response.
To assure prompt processing of your submission please review the following tips:
- Be sure to include *ALL* of the requested documents. Missing or incomplete information may cause delays.
- Print and manually sign the TOU form. *DIGITAL SIGNATURES WILL NOT BE ACCEPTED* Processing will not proceed without the proper legal acknowledgement of the Terms of Use.
**Please Note: This change will be made successfully upon proper verification of the above documentation. Any subsequent disputes of ownership on the account in question that arise from the change may result in the change being reversed, and the account being temporarily disabled for security reasons.**
If you have additional questions or concerns, please reply to this ticket. If you would rather speak with a representative directly, please contact Account & Technical Services. Our contact information can be found at
http://blizzard.com/support/article/cs.
![[Mì Tôm Chanh]](/data/avatars/m/1100/1100545.jpg?1473321991){kind=avatar}
tên là tommy Nguyễn loz gì đấy quên rồi 
