COHO BETA CLOSURE FAQ
Why are you closing the Open Beta?
As with all Beta programs, the purpose of the Company of Heroes Online Open Beta was to test the game mechanics and elements such as micro-transactions so that the learnings could be used to shape the game. After several very successful months we have a wealth of data and feedback that the team at Relic and the wider online team at THQ can digest and use to shape and enhance our future offerings.
How long will Company of Heroes Online be available?
We will continue to support Company of Heroes online until March 31, 2011, at which point the servers will be taken down.
What happens to COHO Cash?
As of 9:00AM PST on February 1, players will no longer be able to purchase COHO Cash from the website. However, players can spend any purchased COHO Cash in the game until March 31, 2011. We will also honor any COHO Cash Card redemptions on the website until 9:00AM PST on March 1, 2011.
How long will COHO Cash Cards be valid for?
You will be able to redeem COHO Cash cards on the Company of Heroes Online website until 9:00AM PST on March 1, 2011. After March 1, you will need to return your card to the retailer from which you purchased it. Please refer to the refund policy of the retailer from which you purchased your COHO Cash Card for full details. Outstanding balances can be used to purchase items in game until March 31, 2011.
How do I get a refund for my COHO Cash Card?
Please refer to the refund policy of the retailer from which you purchased your COHO Cash Card.
Will players receive refunds for their COHO Cash?
In order to give players ample time to spend their COHO Cash balances, we will allow players to purchase in-game items through 11:59PM on March 31, 2011. COHO Cash balances will not be refunded. Please review our refund policy HERE.
Where can I continue to play Company of Heroes?
There is a thriving community of players playing the retail version of Company of Heroes, Opposing Fronts, and Tales of Valor. As a token of our gratitude for participating in this Open Beta program, any player who registered before February 1 can purchase a copy of Company of Heroes Gold Edition for only $4.99 from the THQ online store. In addition to the single-player campaign and multiplayer action from Company of Heroes Online, the Gold Edition features 17 additional single-player missions and 2 additional multiplayer armies – the British and Panzer Elite. Click HERE to get your code for this exclusive offer.
Where do I get a code for the Company of Heroes Gold Edition?
Any player who registered before 9:00 AM PST on February 1, 2011 can purchase a copy of Company of Heroes Gold Edition for only $4.99 from the THQ online store. Click HERE to get your code for this exclusive offer. Limit one code per registered user. Code cannot be replaced if lost or stolen.
How long do I have to use my discount code to buy the Company of Heroes Gold Edition for $4.99?
The discount codes are available here on our website for users who registered before February 1, 2011, and they will be accepted at the THQ store until April 30, 2011.
What will happen to the community?
The current website will continue to exist, including the community forums. After March 31, players can continue to log on to the website using their credentials and participate in the community.
Will a full retail version of the game be released at a later date?
We are still working on our plans for the Company of Heroes franchise and are not ready to discuss details yet. We will be leveraging all the data and feedback the Company of Heroes Online Beta generated.
