trong thẻ thanh toán của chị mình có thanh toán rui mà,đã bị trừ tiền rùi.bây giờ có khiếu nại nó được ko vậy chỉ cách cho mình với,ko thui mất key ,mất luon tiền uổng lắm.mình đã gửi mail cho support rùi.no nói 24h.sẽ có kết quả,mà nó kêu mình guwir billing cho nó có giúp ít gì được ko vậy
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nó mới gửi lạicho mình cái này la sao vậy
Dear DUC MINH LY,
The status of your Customer Support ticket #81595 has changed to “Need Info.”
You can view your ticket details or check its status by clicking the link below:
<http://sea.battle.net/support/ticket/thread/81595>
If you can’t click the link above, copy and paste the entire URL into your browser.
This is the latest response from Customer Support:
Dear Customer,
My name is Clyde from SEA Customer Support Team for StarCraft II.
I am sorry for the inconvenience.
I'd love to assist you further, but the SEA team doesn't have any access to the action taken by the U.S office, which is our headquarters. Therefore, please contact our U.S Support Team directly to resolve your matter:
------------------------------------------------------------------------------------------------------------------------------------------------------------------------
* US Web Ticket - <<https://us.battle.net/support/en/ticket/submit>>
* US Live Chat - 10am CDT - 8pm CDT (Central Daylight Time)
<<https://us.battle.net/support/en/ticket/submit>>
--------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Regards,
Clyde
- - - Updated - - -
Dear DUC MINH LY,
The status of your Customer Support ticket #81595 has changed to “Need Info.”
You can view your ticket details or check its status by clicking the link below:
<http://sea.battle.net/support/ticket/thread/81595>
If you can’t click the link above, copy and paste the entire URL into your browser.
This is the latest response from Customer Support:
Dear Customer,
My name is Clyde from SEA Customer Support Team for StarCraft II.
I am sorry for the inconvenience.
I'd love to assist you further, but the SEA team doesn't have any access to the action taken by the U.S office, which is our headquarters. Therefore, please contact our U.S Support Team directly to resolve your matter:
------------------------------------------------------------------------------------------------------------------------------------------------------------------------
* US Web Ticket - <<https://us.battle.net/support/en/ticket/submit>>
* US Live Chat - 10am CDT - 8pm CDT (Central Daylight Time)
<<https://us.battle.net/support/en/ticket/submit>>
--------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Regards,
Clyde
Customer Support
Blizzard Entertainment SEA
What does the “Need Info” status mean?
A Customer Support representative has reviewed your ticket and determined that we need more information before we can resolve this issue. Click the link above to view the details and submit a response.
What can I do next?
- Read the response provided in the ticket.
- Reply to the ticket and provide additional information as needed.
How do I reply to a ticket?
Click the link above, and simply enter your response in the provided field.
If you have additional questions or concerns, please log in to the Blizzard Customer Support web site at <http://www.battle.net/support/> and reply to the ticket.
Regards,
The Customer Support Team
Blizzard Entertainment
If you no longer wish to receive these automatic responses from Blizzard, click here to unsubscribe: <https://www.battle.net/account/management/settings/change-communication.html>
bản 2 chưa ra bác ạ , 4 tháng nữa nhá