Greetings,
Thank you for your follow-up email. Unfortunately, we have provided all pertinent information regarding the World of Warcraft account in question. Upon reinvestigating the account, we regret to inform you that we were only able to confirm our previously communicated findings. Our investigation was able to determine that the account has been accessed by an unauthorized user from an unsupported region for the majority of the account's lifetime. As such, the account closure decision is final and the account status permanent. The World of Warcraft account will not be re-opened or re-activated under any circumstance.
Additionally, please note that it is explicitly stated on the account creation page, "This account creation process is only available to customers in North America, New Zealand, Australia, and Singapore." When this account was created, the standard, valid, creation method was circumvented, thus invalidating the account and subjecting it to closure.
While it is our goal to provide you with the best quality service that we can, the actions taken on the account will stand. It is with regret that we take this type of action; however, it is in the best interest of the World of Warcraft community as a whole, and for the integrity of the game.
We hope this has cleared up any concerns you may have had and thank you for respecting our position on this matter. Please feel free to contact us once more should you have any further questions or concerns.
Regards,
Fenofin
Account Administration
Blizzard Entertainment
http://www.blizzard.com/support/wowaa/
-----Original Message-----
From: [email protected] nguyen thanh long
To: [email protected]
Sent: 2/2/2007 3:13:36 AM
Subject: Re: World of Warcraft : Account Closure
dear, I dont understand this, What have I done ? I was playing at home everything was fine, why I got banned? I can provide you information and documents if needed.
----- Original Message ----
From: "[email protected]" <[email protected]>
To: [email protected]
Sent: Thursday, February 1, 2007 9:27:32 PM
Subject: World of Warcraft : Account Closure
***Notice of Account Closure***
Hello,
Account Name: GELLSPAWN
This is a notification regarding your World of Warcraft account. Access to this account has been permanently disabled for exploitation of the World of Warcraft economy or for being associated to accounts which have been closed for intended exploitation. While we try to be as lenient as possible in our assessments of the results of exploitation investigations, reoccurring trends in exploitative endeavors on your account have ultimately resulted in account closure.
The actions detailed above have been deemed inappropriate for World of Warcraft by the Support staff of Blizzard Entertainment. Please review the World of Warcraft Terms of Use at http://www.worldofwarcraft.com/legal/termsofuse.html which state that your Password is to be kept confidential at all times and you are solely responsible for the security of your Password. You may not disclose your Password to anyone, or allow your Password to be used by anyone other than yourself and/or your one (1) minor child. You are responsible for maintaining the confidentiality of your Password, and you will be responsible for all uses of your Password, whether or not authorized by you. Also, note that the security of the Account is your responsibility. Furthermore, Blizzard Entertainment does not recognize the transfer of Accounts, and any unauthorized transfer of the World of Warcraft software (as set forth on the worldofwarcraft.com website) will result in the permanent deletion of
the Account attached to that software. As such, this World of Warcraft account has now been closed by the Account Administration staff based on review of the above account infraction incurred. This action has been taken in accordance with the Terms of Use (http://www.worldofwarcraft.com/legal/termsofuse.html) and our game policies (http://www.blizzard.com/support/wowgm/?id=agm01712p). The recurring subscription on the account has been disabled to prevent further charges.
Lastly, according to the World of Warcraft Terms of Use, to which all players agree when installing World of Warcraft, Section 5. [Rules of Conduct], Paragraph C [Rules Related to Game Play] states that you may not do anything that Blizzard Entertainment considers contrary to the "essence" of World of Warcraft. This entails access to another World of Warcraft account, including, but not limited to, the deletion of items/characters and redistribution of in-game currency or possessions. The bottom line is that we want World of Warcraft to be a fun and safe environment for all players. Game Play] states that you may not do anything that Blizzard Entertainment considers contrary to the "essence" of World of Warcraft.
Thank you for your time and understanding of our position in this matter. Please feel free to contact us with any questions or concerns you may have.
Regards,
Account Administration
Blizzard Entertainment
www.WorldOfWarcraft.com
Customer satisfaction is a top priority here at Blizzard Entertainment, and we would like your feedback on the level of service you have received. Please feel free to provide such feedback at the following web address: http://www.blizzard.com/support/?id=eSurvey000&i=166&d=2/1/2007 11:19:49 AM&[email protected]
____________________________________________________________________________________
Get your own web address.
Have a HUGE year through Yahoo! Small Business.
http://smallbusiness.yahoo.com/domains/?p=BESTDEAL
Nghiaz là chơi wow (access) từ nước ko đc. support trong lifetime của acc sẽ bị ban...



