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Greetings,
Game Master Nymiasi here!
Thank you for contacting Customer Support regarding your license recovery.
Due to recent activity involving your license, we will require the Battle.net Account Verification Form for security purposes. The Battle.net account is currently disabled so that you can regain sole secure access. If you use a credit card to subscribe, it has been removed so you are not charged while the license is disabled. Please keep this message until you have regained license access.
Please provide the following information:
1) A legible photo or scan of the identification of the registered account user. Only a government issued photo ID or Birth Certificate (minors only) will be accepted. School IDs are not accepted.
2) A legible photo or scan of the identification of the account user's guardian. Only a government issued photo ID will be accepted for the guardian.
3) A copy of the Battle.net Account Verification Form found here:
https://battle.net/support/article/300599. Print and manually sign the TOU form. Digital signatures will not be accepted. Processing will not proceed without the proper legal acknowledgement of the Terms of Use.
The security of the Battle.net account you are using is crucial. We recommend following the Security Checklist (
https://battle.net/security/checklist) on our Account Security Page (
https://battle.net/security).
Thank you for your time and attention to this matter.