This is Customer Care and thank you for reporting on 01-12-2005.
However, the request made could not be processed as we were unable to determine whether you are the real owner of the reported account (robbed login ID) at the end of the IP connection log, email address, birthday and password investigation in past 30 days.
(1)Birthday of current ID is Not matched to robbed ID''s birthday.
(2)Same IP between current ID and robbed ID is (Not) matched.
(3)Password is Not found in your robbed ID''s history.
(4)Email address is Not found in your robbed ID''s history.
If your inserted birthday does not match your registered birthday, please go to "User Info / Unban Request" -> "I want to change my birthday to real one" to reset your registered birthday. Please bear in mind that your Gunbound ID and IP address can be blocked for indefinite period if you make a false report.
Yours Sincerely,
Gunbound Customer Care <<=== co' ai biết tiếng Anh dịch dùm câu này đi thanks